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FAQ


What are your payment options?

We take reasonable care to make our site is secure. We accept payments by Visa, Mastercard, Apple Pay or PayPal. Payment will be debited and cleared from your account upon your order.

Is it possible for an order I’ve made to be cancelled by me after it’s been confirmed?

If your order has not been processed by our warehouse we may be able to cancel it for you, with the exception of sale or promo code orders which cannot be cancelled or amended. Please email littlecloudydream@gmail.com with any queries.

Can I change or add to my order after I have placed it?
Unfortunately we are unable to make any amendments to orders once placed. If your order has not been processed by our warehouse we may be able to cancel it for you so you can re order the correct items, with the exception of sale or promo code orders which cannot be cancelled or amended.

Please littlecloudydream@gmail.com with any queries.

How do I know when you are having a sale?

Sign up for our newsletter and social medias and get exclusive offers, behind the scenes, and subscriber sale previews. Only the good stuff. You won't regret it.

Are the items I want to order in stock?

It's important to remember items in a cart or wish list are not reserved. Sometimes our customers are faster than our servers and on rare occasions we may need to cancel orders if we find that stock is not available for you. All orders are subject to availability. If an order is received that cannot be filled, we will issue a refund for that item.

How do I return my items that do not fit?

Please refer to our Returns Policy for more information.

My item is damaged what do I do?

Please refer to our Returns Policy for more information.

Sale & Promotional product returns?

Please refer to our Returns Policy for more information.

Are you keeping my private information secure?
Your privacy is important to us, and we only collect and keep information that you provide to us that is essential in completing a successful transaction with you. By placing an order with Little Cloudy Dream, you give us the authority to contact you in the future with any promotional emails, exclusive sale offers and new product updates. You will be able to opt out of this correspondence upon receipt.