Thank you for choosing Little Cloudy Dream as your go to online shopping destination. We love our handpicked collection and we hope you love your beautiful Little Cloudy Dream garments for your little one!
We work hard to get all orders out within 2 business days, however, during busy sale periods handling time may be extended to 5 business days.
COSTS & DELIVERY TIMEFRAMES
All domestic orders over $120 or more are shipped via Australia Post for FREE!
Postage timeframe within Australia (once despatched)
- Standard – 3 to 5 business days - $10 (Australia Post)
- Express – 1 to 2 business days - $15 (Australia Post)
If you need a parcel by a certain date we highly recommend choosing express post at the checkout to ensure your delivery is taken as high priority through the Australia Posts system.
Please understand that severe weather, bush fires, aircraft mechanical failures, high volume of orders during festive seasons may affect delivery times.
10% OFF FOR NEW SUBSCRIBERS
Little Cloudy Dream offers 10% off on the next order for customers who subscribe to our newsletter. Create an account with us via our homepage and a one off 10% discount will be emailed to you to apply to your next order once you have signed up.
Discount is only valid for one order per customer and applies to full priced items only. Please get in touch at littlecloudydream@gmail.com if you have any questions or issues, as we cannot refund or reimburse a voucher amount once an order has been placed. The discount will not apply to gift cards or sale items.
ONLINE PROMOTIONS
All items purchased during Little Cloudy Dream online promotions with the use of a coupon code, are subject to the Terms and Conditions specific to the relevant promotion. These Terms and Conditions are outlined on www.littlecloudydream.com.au at the time of the promotion and by purchasing with the nominated coupon code you are agreeing to the Terms & Conditions and return policy surrounding the promotion.
ORDERING AND PAYMENT
We work hard to get all orders out within 3 business days, however during busy periods handling time may be extended to 5 days. If you’d like an update on your order status, get in touch at littlecloudydream@gmail.com
Orders cannot be cancelled or changed once placed, however our usual returns process is available. If you have made an error in your delivery address, please contact us via email littlecloudydream@gmaill.com immediately.
If your order has already been shipped, Little Cloudy Dream accepts no responsibility for incorrect details entered.
ITEM AVAILABILITY
As stock quantities are not updated in real time, items may be sold out at the time of purchase. On the rare occasion that a sold-out item is purchased, you will be notified by email as soon as possible and offered a suitable replacement or a full refund.
SIZING
For all sizing enquiries, please see our size guide.